Update - We are continuing to monitor for any further issues.
Apr 28, 2025 - 13:28 EDT
Apr 28, 2025 - 13:28 EDT
Monitoring - This issue has been fixed and our dashboard is now loading the orders list. Our team is continuing to monitor while our system indexes a backlog of orders to display. We expect to fully resolve this issue shortly.
Apr 28, 2025 - 13:28 EDT
Apr 28, 2025 - 13:28 EDT
Identified - Our team has identified an issue with slow load times in the dashboard Orders list, which is preventing orders and order history from being shown. Our team is currently working to fix this issue. No order information has been lost and all events are continuing to process as expected; the issue is only preventing the orders list from loading properly.
Apr 28, 2025 - 11:18 EDT
Apr 28, 2025 - 11:18 EDT
Malomo - Website
Operational
Malomo - Platform
Operational
Dashboard
Operational
API
Operational
Malomo - Integrations
Operational
Shopify
Operational
Klaviyo
Operational
Attentive
Operational
Postscript
Operational
Shopify API & Mobile
Operational
Shopify Admin
Operational
Shopify Storefront
Operational
Shopify Checkout
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.