Resolved -
This incident has been resolved. Klaviyo events are processing as expected now. Our backlog of events that were queued during the incident were processed and notifications were triggered as our events caught up.
Mar 10, 11:46 EDT
Monitoring -
A fix has been deployed and we are monitoring results.
Mar 9, 15:04 EDT
Investigating -
We are currently investigating an issue affecting event delivery to Klaviyo. Some customers may experience delays or failures with events being sent to Klaviyo.
Our team has identified authentication-related errors beginning around March 7 and is actively working to determine the root cause and restore normal event delivery.
We will provide updates as we learn more.
Mar 9, 14:10 EDT