Duplicate Order Created Events

Incident Report for Malomo

Resolved

This issue has been resolved.
Posted Jun 03, 2025 - 14:30 EDT

Investigating

Our team has identified an issue with duplicate Shopify Order Created events being generated which may be sending duplicate events for Order created to connected integrations. We are currently investigating.
Posted Jun 03, 2025 - 11:07 EDT
This incident affected: Malomo - Platform (API) and Malomo - Integrations (Klaviyo, Attentive, Postscript).